Report a Repair

To report a repair: please call the TMO office phone number: 0207 620 3001 or email the office: contact@wqtmo.org
On Fridays (9:30am to 5pm) and Wednesday before 2pm, please call Eastside on 020 3633-1541
Repairs – who can help me, TMO or Council? Download our guide for more info.
View your repair rights and responsibilities here

To report a repair: please call the TMO office phone number: 0207 620 3001 or email the office: contact@wqtmo.org
Repairs – who can help me, TMO or Council? Download our guide for more info.
View your repair rights and responsibilities here

No heating or hot water? Call the council on 0800 952 4444.
Council out of hours emergency – please call: 0800 952 4444 or 020 7525 2600.
If you have a gas/carbon monoxide leak, call the National Grid 0800 111 999.
If you have lost your gas or electricity supply, you should contact your individual supplier to determine if the issue with your meter or account.
If you are experiencing a power cut in your area, call UK Power Networks 0800 316 3105.
If you have no drinking water in your area, call Thames Water 0800 714 614.