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Report a Repair
report a repair
  • To report a repair: please call the TMO office phone number: 0207 620 3001 or email the office:
  • On Fridays (9:30am to 5pm) and Wednesday before 2pm, please call Eastside on 020 3633-1541
  • Repairs – who can help me, TMO or Council? Download our guide for more info.
  • View your repair rights and responsibilities here
report a repair

Other useful phone numbers.

  • No heating or hot water? Call the council on 0800 952 4444.
  • Council out of hours emergency – please call: 0800 952 4444 or 020 7525 2600.
  • If you have a gas/carbon monoxide leak, call the National Grid 0800 111 999.
  • If you have lost your gas or electricity supply, you should contact your individual supplier to determine if the issue with your meter or account.
  • If you are experiencing a power cut in your area, call UK Power Networks 0800 316 3105.
  • If you have no drinking water in your area, call Thames Water 0800 714 614.